Book
The manager's desk reference / Cynthia Berryman-Fink and Charles B. Fink.
"When you're called on to interview job candidates, run meetings, conduct performance appraisals, resolve conflicts, deliver a presentation, or perform any other task that requires dealing with people, The Manager's Desk Reference gives you the fast facts and practical tips you need to get the job done successfully." "This completely updated edition covers 45 topics you'll address in the course of your busy and varied workday, including new information on such vital issues as diversity; change management; AIDS in the workplace; managing employees with disabilities; managing temporary, part-time, and contingent workers; preventing workplace violence; family-friendly policies; and teams, quality, innovation, and ethics." "The concise yet substantive coverage also keeps you up-to-date on such perennial concerns as motivation, customer service, recruitment, and team building. You'll find information on how to work more effectively with peers, subordinates, supervisors, customers, the public, the press, and others with whom you interact as a manager." "The Manager's Desk Reference is the perfect starting point for new managers just learning the ropes. It works equally well as a ready reference for experienced supervisors, managers, executives, or administrators who need to refresh their memories or brush up their knowledge of various management issues. And it's a handy tool kit for any manager confronting specific people problems and people management projects."--Jacket.
Record details
- ISBN: 0814403425
- ISBN: 9780814403426
- ISBN: 9780814400395
- ISBN: 0814400396
- Physical Description: ix, 370 pages ; 24 cm
- Edition: 2nd ed.
- Publisher: New York : AMACOM, American Management Association, 1996.
Content descriptions
- Bibliography, etc. Note:
- Includes bibliographical references and index.
- Formatted Contents Note:
- AIDS in the workplace -- Assertiveness -- Business writing -- Career development -- Change management -- Coaching employees -- Conflict management -- Consultants -- Customer service -- Delegation and empowerment -- Disabled employees -- Disciplining employees -- Diversity in organizations -- Employee assistance programs -- Ethics in the workplace -- Family-friendly management -- Feedback -- Innovation and creativity -- Intercultural communication -- Interviewing -- Listening -- Meetings -- Mentoring -- Motivation -- Negotiation -- Networking -- Organizational culture -- Orienting new employees -- Part-time, temporary, and contingent workers -- Performance appraisal -- Politics in organizations -- Presentations -- Project management -- Public relations -- Quality -- Recruiting and selecting new employees -- Sexual harassment -- Stress management -- Substance abuse -- Team building -- Terminating employees and downsizing -- Time management -- Training -- Turnover -- Violence in the workplace.
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Available copies
- 1 of 1 copy available at Northwest Indian College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Lummi Library | HD 38.15 .B47 1996 | 230634 | Stacks | Available | - |
| LDR | 04253cam a2200493 a 4500 | ||
|---|---|---|---|
| 001 | 23852 | ||
| 003 | NWIC | ||
| 005 | 20181018174106.0 | ||
| 008 | 960326s1996 nyu bf 001 0 eng | ||
| 010 | . | ‡a 96012325 | |
| 035 | . | ‡a(OCoLC)34513484 | |
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| 020 | . | ‡a0814403425 | |
| 020 | . | ‡a9780814403426 | |
| 020 | . | ‡a9780814400395 | |
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| 035 | . | ‡a(OCoLC)34513484 | |
| 050 | 0 | 0. | ‡aHD38.15 ‡b.B47 1996 |
| 082 | 0 | 0. | ‡a658.3 ‡220 |
| 100 | 1 | . | ‡aBerryman-Fink, Cynthia, ‡d1952- |
| 245 | 1 | 4. | ‡aThe manager's desk reference / ‡cCynthia Berryman-Fink and Charles B. Fink. |
| 250 | . | ‡a2nd ed. | |
| 260 | . | ‡aNew York : ‡bAMACOM, American Management Association, ‡c1996. | |
| 300 | . | ‡aix, 370 pages ; ‡c24 cm | |
| 336 | . | ‡atext ‡btxt ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡bn ‡2rdamedia | |
| 338 | . | ‡avolume ‡bnc ‡2rdacarrier | |
| 504 | . | ‡aIncludes bibliographical references and index. | |
| 520 | 1 | . | ‡a"When you're called on to interview job candidates, run meetings, conduct performance appraisals, resolve conflicts, deliver a presentation, or perform any other task that requires dealing with people, The Manager's Desk Reference gives you the fast facts and practical tips you need to get the job done successfully." "This completely updated edition covers 45 topics you'll address in the course of your busy and varied workday, including new information on such vital issues as diversity; change management; AIDS in the workplace; managing employees with disabilities; managing temporary, part-time, and contingent workers; preventing workplace violence; family-friendly policies; and teams, quality, innovation, and ethics." "The concise yet substantive coverage also keeps you up-to-date on such perennial concerns as motivation, customer service, recruitment, and team building. You'll find information on how to work more effectively with peers, subordinates, supervisors, customers, the public, the press, and others with whom you interact as a manager." "The Manager's Desk Reference is the perfect starting point for new managers just learning the ropes. It works equally well as a ready reference for experienced supervisors, managers, executives, or administrators who need to refresh their memories or brush up their knowledge of various management issues. And it's a handy tool kit for any manager confronting specific people problems and people management projects."--Jacket. |
| 505 | 0 | . | ‡aAIDS in the workplace -- Assertiveness -- Business writing -- Career development -- Change management -- Coaching employees -- Conflict management -- Consultants -- Customer service -- Delegation and empowerment -- Disabled employees -- Disciplining employees -- Diversity in organizations -- Employee assistance programs -- Ethics in the workplace -- Family-friendly management -- Feedback -- Innovation and creativity -- Intercultural communication -- Interviewing -- Listening -- Meetings -- Mentoring -- Motivation -- Negotiation -- Networking -- Organizational culture -- Orienting new employees -- Part-time, temporary, and contingent workers -- Performance appraisal -- Politics in organizations -- Presentations -- Project management -- Public relations -- Quality -- Recruiting and selecting new employees -- Sexual harassment -- Stress management -- Substance abuse -- Team building -- Terminating employees and downsizing -- Time management -- Training -- Turnover -- Violence in the workplace. |
| 650 | 0. | ‡aManagement ‡vHandbooks, manuals, etc. | |
| 650 | 0. | ‡aPersonnel management ‡vHandbooks, manuals, etc. | |
| 650 | 7. | ‡aManagement. ‡2fast ‡0(OCoLC)fst01007141 | |
| 650 | 7. | ‡aPersonnel management. ‡2fast ‡0(OCoLC)fst01058797 | |
| 655 | 7. | ‡aHandbooks and manuals. ‡2fast ‡0(OCoLC)fst01423877 | |
| 700 | 1 | . | ‡aFink, Charles B. |
| 938 | . | ‡aBaker & Taylor ‡bBKTY ‡c24.95 ‡d18.71 ‡i0814403425 ‡n0002849836 ‡sactive | |
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