[1.] Definitions and principles. Service-learning definitions and principles of good practice -- Service-learning: a balanced approach to experiential education / Andrew Furco -- At a glance: what we know about the effects of service-learning on college students, faculty, institutions, and communities, 1993-2000 / Janet S. Eyler, Dwight E. Giles, Christine M. Stenson, and Charlene J. Gray -- Service-learning resources on the Web -- Definitions and principles: recommended reading -- [2.] Learning theory. Service-learning practice: developing a theoretical framework / Dick Cone and Susan Harris -- Toward a theory of engagement: a cognitive mapping of service-learning experiences / Kerry Ann Rockquemore and Regan Harwell Schaffer.
[3.] Pedagogy. Academic service learning: a couternormative pedagogy / Jeffrey P.F. Howard -- Pedagogy and engagement / Edward Zlotkowski -- Pedagogy: recommended reading -- [4.] Reflection. Reflection in service learning: making meaning of experience / Robert G. Bringle and Julie A. Hatcher -- Reading, writing, and reflection / David D. Cooper -- Reflection: recommended reading -- [5.] Redesigning curriculum. Community service learning in the curriculum / Jeffrey Howard -- Course organization / Kerrissa Heffernan and Richard Cone -- Model syllabi -- Redesigning curriculum: recommended reading -- [6.] Model programs. From accreditation to strategic planning: an administrator's interpretation of service learning / Erin Swezey -- Rediscovering our heritage: community service and the historically Black university / Beverly W. Jones -- Model programs: recommended reading.
[7.] Student development. Long-term effects of volunteerism during the undergraduate years / Alexander W. Astin, Linda J. Sax and Juan Avalos -- Comparing the effects of community service and service-learning / Lori J. Vogelgesang and Alexander W. Astin -- Student development: recommended reading -- [8.] Civic engagement. Civic skill building: the missing component in service programs? / Mary Kirlin -- The service/politics split: rethinking service to teach political engagement / Tobi Walker -- What should be learned through service learning? / Michael X. Delli Carpini and Scott Keeter -- What is good citizenship? Conceptual frameworks across disciplines / Richard M. Battistoni -- Civic engagement: recommended reading -- Civic engagement resources on the Web.
[9.] Community partnerships. The state of the "engaged campus": What have we learned about building and sustaining university-community partnerships? / Barbara A. Holland and Sherril B. Gelmon -- Higher education/community partnerships: assessing progress in the field / David J. Maurrasse -- Community partnerships: recommended reading -- [10.] Community-based research. Principles of best practice for community-based research / Kerry Strand, Sam Marullo, Nick Cutforth, Randy Stoecker, Patrick Donohue -- Community-based research: recommended reading.
[11.] Assessment. An assessment model for service-learning: comprehensive case studies of impact on faculty, students, community, and institution / Amy Driscoll, Barbara Holland, Sherril Gelmon, Seanna Kerrigan -- How do we know that our work makes a difference? Assessment strategies for service-learning and civic engagement / Sherril B. Gelmon -- Assessment: recommended reading -- [12.] Academic culture. The scholarship of engagement / Ernest L. Boyer -- Factors and strategies that influence faculty involvement in public service / Barbara A. Holland -- Addressing academic culture: service-learning, organizations, and faculty work / Kelly Ward -- Uncovering the values in faculty evaluation of service as scholarship / Kerry Ann O'Meara -- Academic culture: recommended reading.
[13.] Promotion and tenure. Promotion & tensure: introduction -- Retention, tenure and promotion policy and process, California State University, Monterey Bay -- Criteria, documentation and procedures for reappointment, tenure and promotion, Office of the Provost and Vice President for Academic Affairs, Montclair State University -- Policies and procedures for the evaluation of faculty for tenure, promotion, and merit increases, Portland State University -- Promotion and tenure: recommended reading -- [14.] Great books for further reading.
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