CD Audiobook
The art of conflict management [sound recording] : achieving solutions for life, work, and beyond / Michael Dues.
Twenty-four lectures delivered by Professor Michael Dues of the University of Arizona in which he offers new insights into the nature of conflict, discusses the challenges and opportunities conflicts present, and provides practical tips, tools, and techniques to help listeners better handle conflict in both their personal and professional lives.
Record details
- ISBN: 9781598037104
- ISBN: 1598037102
- Physical Description: 12 sound discs (12 hr.) : digital ; 4 3/4 in. + 1 guidebook (iv, 106 p. : ill. ; 19 cm.)
- Publisher: Chantilly, VA : Teaching Co., [2010]
Content descriptions
- General Note:
- In two containers (19 cm.).Compact discs.
- Formatted Contents Note:
- Disc 1. Why conflict management matters ; The adversary system -- Disc 2. Morton Deutsch and the concept of win-win ; Perception, perspective, and punctuation -- Disc 3. Managing multiple and conflicting emotions ; Multiple, complex, and changing goals -- Disc 4. Power -- how much we need and how to use it ; Conflict styles -- Disc 5. Dysfunctional conflict strategies ; Principled negotiation -- Disc 6. Preparing and arranging to negotiate ; Negotiating conflict resolutions -- Disc 7. Listening in conflict ; Dynamic patterns in close relationships -- Disc 8. Disruptions in close relationships ; How management theories affect conflict -- Disc 9. The manager's role in dealing with conflict ; Getting professional help with conflict -- Disc 10. Helping others manage conflict ; Moral and cultural conflicts -- Disc 11. Managing moral conflicts -- success stories ; Managing conflict's aftermath -- Disc 12. Teaching our children about conflict ; Conflict management -- a success in progress.
- Participant or Performer Note:
- Professor Michael Dues, University of Arizona, lecturer.
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Available copies
- 2 of 2 copies available at Northwest Indian College.
Holds
- 0 current holds with 2 total copies.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Lummi Library | BF 637 .I48 D84 2010 V. 1 OF 2 | 281015 | Audio Shelf | Reshelving | - |
| Lummi Library | BF637.I48D84 2010 V. 2 OF 2 | 280997 | Audio Shelf | Reshelving | - |