Effective communication skills. Volume 1 of 2

Kehoe, Dalton. (Author). Teaching Company. (Added Author).

Summary: "Kehoe explores the scientific foundation of communication skills and offers practical techniques for managing your reactions and speaking effectively in conflict- and tension-laden situations. He explains the conversational roadblocks we all encounter every day-- many of them driven by culturally ingrained and biological processes that operate automatically in most situations-- and offers techniques for eliminating them. Each technique he teaches you has proven successful and effective in the toughest laboratories of all: the home, the workplace, and the other social arenas in which you live, work, and play"--Publisher's website.

Record details

ISBN: 9781598037302
ISBN: 1598037307
Physical Description: sound recording
sound disc
6 sound discs (6 hr.) : digital ; 4 3/4 in. + 1 course guidebook (vi, 80 p. : ill. ; 19 cm.).
Publisher: Chantilly, VA : Great Courses, [2011]

Content descriptions

General Note:	At head of disc container title: The Great Courses; Topic: Professional; Subtopic: Communication skills. Compact discs. Volume 1 of 2. Contains the lectures 1-12 of 24 lectures, 30 minutes per lecture. Course no. 9331.
Bibliography, etc. Note:	Course guidebook includes biographical notes, lecture guides, and bibliographical references.
Formatted Contents Note:	Disc 1. The magic of everyday communication ; The complex layers of face-to-face talk -- Disc 2. The social context that shapes our talk ; The operations of the cognitive unconscious -- Disc 3. The conscious mind in perception ; The conscious mind in using language -- Disc 4. The conscious mind and emotion ; The development of our sense of self -- Disc 5. Self, attachment, and self-esteem ; Protecting the self in face-to-face talk -- Disc 6. Conscious self-talk and self-management ; Challenges to effective communication.
Participant or Performer Note:	Lectures presented by Professor Dalton Kehoe, York University.