Book
Send this jerk the bedbug letter : how companies, politicians, and the mass media deal with complaints, and how to be a more effective complainer / John Bear.
Step-by-step instructions on how to get what you want, even when a company seems determined not to give it to you. Includes some unusual creative techniques and when all else fails, relatively harmless but satisfying strategies for revenge. Tips for companies on how to deal with complaints, and ensure happier customers. Detailed information on avoiding rep-offs and disappointments when buying a car, dealing with credit cards, getting a bank loan, and other similar situation.
Record details
- ISBN: 0898158117
- ISBN: 9780898158113
- Physical Description: xiv, 322 pages ; 23 cm
- Publisher: Berkeley, Calif. : Ten Speed Press, 1996.
Content descriptions
- General Note:
- Includes index.
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Available copies
- 1 of 1 copy available at Northwest Indian College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Lummi Library | HF 5414.52 .B43 1996 | 241821 | Stacks | Available | - |