CD Audiobook
Effective communication skills. Volume 2 of 2 [sound recording] / Dalton Kehoe.
"Kehoe explores the scientific foundation of communication skills and offers practical techniques for managing your reactions and speaking effectively in conflict- and tension-laden situations. He explains the conversational roadblocks we all encounter every day-- many of them driven by culturally ingrained and biological processes that operate automatically in most situations-- and offers techniques for eliminating them. Each technique he teaches you has proven successful and effective in the toughest laboratories of all: the home, the workplace, and the other social arenas in which you live, work, and play"--Publisher's website.
Record details
- ISBN: 9781598037302
- ISBN: 1598037307
- Physical Description: 6 sound discs (6 hr.) : digital ; 4 3/4 in. + 1 course guidebook (vi, 80 p. : ill. ; 19 cm.).
- Publisher: Chantilly, VA : Great Courses, [2011]
Content descriptions
- General Note:
- At head of disc container title: The Great Courses; Topic: Professional; Subtopic: Communication skills.Compact discs.Volume 2 of 2. Contains the lectures 13-24 of 24 lectures, 30 minutes per lecture.Course no. 9331.
- Bibliography, etc. Note:
- Course guidebook includes biographical notes, lecture guides, and bibliographical references.
- Formatted Contents Note:
- Disc 7. Talking to connect and build relationships ; Differences, disagreement, and control talk -- Disc 8. Commands, accusations, and blame ; Healing relationships with dialogue talk -- Disc 9. Focus on the other-- the heart of the dialogue ; Assertive dialogue to manage disagreement -- Disc 10. Compassionate confrontation ; Communication, gender and culture -- Disc 11. Talking our way to lasting relationships ; Leadership, appreciation, and productivity -- Disc 12. Dialogue and appreciation-- engaged employees ; Dialogue-- ethical choices behind our talk.
- Participant or Performer Note:
- Lectures presented by Professor Dalton Kehoe, York University.
Search for related items by subject
- Subject:
- Oral communication.
Conversation.
Interpersonal communication.
Interpersonal relations.
Communication.
Search for related items by series
Available copies
- 1 of 1 copy available at Northwest Indian College.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Lummi Library | P 95 .K44 2011 V. 2 OF 2 | 280999 | Audio Shelf | Reshelving | - |