Bibliography, etc. Note:
Includes bibliographical references and index.
Formatted Contents Note:
Foreword / James May -- 1. Effective In-store Sales Promotion at Safeway / Melanie Chetwood -- 2. Store Layout and Merchandising in Fashion Retailing /Malcolm Kirkup and Linda Moirano -- 3. Store Merchandising in an Area of Urban Regeneration: the Safeway Store at Crewe / Maureen Whitehead -- 4. The Operational Implications of Locational Decision Making: a Case Study of the Belfast Co-operative /John Pal and David Bennison -- 5. Developing Customer Loyalty: the Saver Card Experience / Mohammed Rafiq -- 6. The Development of Petrol Retailing at Tesco / Mike Pretious -- 7. Scottish Co-op's Meat Purchasing and Supply: Transferring Responsibility for Leakage and Improving Profits / Keith Laity -- 8. Warehouse Management Systems at Tesco / James Bell and John Davison -- 9. Managing Stock Management III in Safeway Stores / John Davison and Susan Scouler-Davison -- 10. Retail Logistics: the Case of Tesco Stores / John Fernie and Leigh Sparks.
11. Health Care Provision at Boots the Chemists /Stuart A. West -- 12. Post Office Counters: Managing Service Issues / Gary Davies -- 13. Developing a Security Strategy at Metro '99 / Joshua Bamfield -- 14. Electronic Customer Counting and Tracking Systems in Fashion Retailing / Malcolm Kirkup and Tim Denison -- 15. Managing a Store Relocation Project: Marks and Spencer in Kendal / Malcolm Kirkup, Paul Walley and Daniel Ganly -- 16. CORTCO Management Competencies for Graduate Recruits to the Retail Industry / Diane Preston and Alison Smith -- 17. A Tale of Two Store Managers: Performance Measurement at Sainsbury's /Cathy Hart -- 18. The Public Relations Side of Recruitment and Selection / Diane Preston.
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